SURYAWAN, I. G. T.; HANDIKA, I. P. S. RANCANG BANGUN SISTEM PENGADUAN LAYANAN AKADEMIK STMIK STIKOM INDONESIA. SINTECH (Science and Information Technology) Journal, [S. l.], v. 1, n. 2, p. 121 - 133, 2018. DOI: 10.31598/sintechjournal.v1i2.279. Disponível em: https://ejournal.stiki-indonesia.ac.id/index.php/sintechjournal/article/view/279. Acesso em: 23 oct. 2020.